Terms of Service

Last updated: 26 May 2026

These Terms of Service ("Terms") govern your access to and use of ChitChat (the "Service"), operated by Darvsta ("we", "us"). By creating an account or using the Service, you agree to be bound by these Terms.

1. The Service

ChitChat provides real-time, two-way voice translation between supported languages. The Service is provided on an "as is" and "as available" basis. We do not guarantee that translations are free from errors, omissions, or inaccuracies, and you should not rely on them for medical, legal, financial, or other high-stakes communications.

2. Accounts

You must provide accurate registration information and keep your credentials secure. You are responsible for all activity under your account. You must be at least 16 years old to use the Service.

3. Subscriptions, billing and refunds

The Service is offered as a recurring monthly subscription, billed in advance through our payment processor. Subscriptions renew automatically until cancelled. You may cancel at any time; cancellation takes effect at the end of the current billing period and no pro-rata refund is provided for the unused portion, except where required by mandatory Swedish or EU consumer law.

Consumers resident in the EU have a 14-day right of withdrawal under the Swedish Distance Contracts Act (lag (2005:59) om distansavtal och avtal utanför affärslokaler). By starting to use the Service during this period you expressly request that performance begin immediately and acknowledge that the right of withdrawal is lost once the Service has been fully performed.

4. Acceptable use

• Do not use the Service for unlawful, harmful, or abusive purposes.
• Do not attempt to reverse-engineer, scrape, or overload the Service.
• Do not record or translate conversations without the necessary consent of the participants under applicable law.

5. Intellectual property

The Service, including all software, design, and trademarks, is owned by Darvsta and its licensors. You retain ownership of the audio you submit and the resulting transcripts; you grant us a limited licence to process them solely to provide the Service.

6. Disclaimer of warranties

To the maximum extent permitted by mandatory Swedish law, the Service is provided without any express or implied warranties, including warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.

7. Limitation of liability

To the fullest extent permitted by applicable law, our total aggregate liability to you for any and all claims arising out of or in connection with the Service or these Terms, regardless of the cause of action (whether in contract, tort, statute, or otherwise), shall not exceed the amount actually paid by you to us in subscription fees during the one (1) month immediately preceding the event giving rise to the claim. We are not liable for indirect, incidental, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill.

Nothing in these Terms limits liability that cannot be limited under mandatory Swedish law, including liability for gross negligence or wilful misconduct, or rights granted to consumers under the Swedish Consumer Sales Act and related legislation.

8. Termination

You may close your account at any time. We may suspend or terminate your access if you materially breach these Terms or if required by law.

9. Changes

We may update these Terms from time to time. Material changes will be notified through the Service or by email. Continued use after the changes take effect constitutes acceptance of the updated Terms.

10. Governing law and dispute resolution

These Terms and any non-contractual obligations arising out of or in connection with them are governed by the substantive laws of Sweden, without regard to its conflict-of-laws rules.

Any dispute, controversy or claim arising out of or in connection with these Terms, or the breach, termination or invalidity thereof, shall be finally settled by arbitration administered by the Arbitration Institute of the Stockholm Chamber of Commerce (SCC). The Rules for Expedited Arbitrations shall apply where the amount in dispute does not exceed EUR 100,000; otherwise the SCC Arbitration Rules shall apply. The seat of arbitration shall be Stockholm, Sweden, and the language of the proceedings shall be English, unless the parties agree otherwise.

Nothing in this clause prevents a consumer from bringing proceedings in the courts of their country of residence where such a right is granted by mandatory law, or from using the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

11. Contact

Questions about these Terms? Contact legal@darvsta.com.